IntraNext Systems specializes in Computer Telephony Integration (CTI) solutions and PCI PA-DSS Validated Payment Applications for contact centers. Our Event Intelligence® Platform includes SmartCTI™, SmartSIP®, and iGuard®.
Computer Telephony Integration (CTI) is a core competency at IntraNext and provides the foundation for all of our software solutions.
Both our SmartSIP® and iGuard® data security products are PCI PA-DSS validated applications and IntraNext is a Qualified Integrator and Reseller (QIR).
There is no one size fits all approach to contact center event handling and data security, which is why IntraNext Systems partners with each client to tailor our solutions to meet their requirements. Whether you are interested in enhancing your CTI capabilities with our SmartCTI™ solution, and/or looking to remove the verbal exchange of sensitive data in live agent interactions, IntraNext has you covered.
February 27th, 2022
IntraNext Systems is pleased to announce that our Event Intelligence® Computer Telephony Integration (CTI) software for contact centers has completed Avaya compliance and compatibility testing and is rated compliant with Avaya Aura® Communication Manager 8.1 and Avaya Aura Application Enablement Services 8.1.
Read ArticleWe recently sat down with Bill Petty at Avaya to discuss our Avaya Compliant SmartSIP®...
IntraNext Systems today announced that its SmartSIP® application is compliant with key Avaya IX™...
The goals for live-operator secure payment handling were met, as well as lower call handling...
